Quality is a holistic concept
Quality is an all encompassing part of our business and lives. Strong quality processes are built into every area of work. Quality by all means can be described as the tool that ensures complete customer satisfaction and in turn the only way to measure customer satisfaction is quality.
In websites the concept of quality can be explained in terms of following :
As per the Operations related factor the websites can be thought of quality only if :
- Presentations is good
- Information rich content
- Appealing and catchy
- Easy navigation
Any website can have proven standards of quality if the website is able to deliver its message of development i.e. the reason why it was made and how efficiently it was able to do the same.
A few more factors that strengthen the idea of a well performing site would be :
Turn around time